1. SHIPPING & DELIVERY POLICY
We deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Standard Courier – is FREE for all local orders and it takes approximately 10 to 15 working days to reach you from the time of order.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
- 1. We ship across the globe. We ship via DHL, and India Post.
- 2. International Shipping is Rs. 1600 /- per product For a single product, Shipping charges are automatically added to your order at the time of checkout.
- Rs. 2800 /- per product For 2 products, Shipping charges are automatically added to your order at the time of checkout.
- Rs. 3500 /- per product For 3 OR more than 3 products, Shipping charges are automatically added to your order at the time of checkout.
- 3. Cancellation requests are accepted strictly within 24 hours of placing the order.
- 4. Shipping takes 15 to 20 working days to reach you from the time of order.
- 5. Ikkatdoor try to dispatch the order as soon as possible but there can be a slight delay because of unavoidable circumstances. In case of delay (product not dispatched within the estimated time period), the customer is free to cancel the Order and Full amount will be refunded.
- 6. As soon as your package ships, we will email you your package tracking information.
- 7. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country we are shipping to; payment of these is necessary to release your order from customs on arrival.
- 8. Our delivery partners are authorized to deposit duties on behalf of the customer and the customer can then directly clear these with the delivery partners on receiving the packet.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.